Help Center

 

Customer Service

You will always receive your invoice by e-mail as an attachment to your order confirmation. You can also download it via your order overview in your ...
At 71workx we offer the best prices for each item and provide clear insight into the real costs of your order, including shipping and returns. Transparency is essential to us; that is why we charge the real costs for delivery and returns. We want to ...
Orders placed on working days between 08:30 and 16:30 are processed immediately. Orders outside these times are processed the next working day, and weekend orders are processed on Monday. For faster delivery, we recommend ordering before 12:00 on Monday...
For the current status of your order, check the Track & Trace code of your order.
Not satisfied? Returning is easy!
Return within 14 days of receipt
After processing, the new item will be delivered within 2-8 working days
Exchange? No shipping costs for the new item! Step-by-step plan: Register your return...

Order - Place, cancel & change

Placing an order at 71workx is very easy! Follow these steps: Go to the desired product and choose the color and size you want. Click on the large green button 'In my cart'. You can now continue shopping or go directly to your shopping cart to view...
Thank you for your order at 71workx! There are several reasons why you did not receive a confirmation email: The email may have ended up in your spam. There may be an error in your email address. You can check this in your order overview in your ...
Yes, you can! Please contact our customer service as soon as possible by email or telephone. If there are any errors in your billing or shipping address, we can change this. If cancellation or changes are no longer possible, you can return the order ...

Order - More info

Can't find an answer to your question? For other product, service and advice questions, you can quickly contact our customer service. They will be happy to help you.
If you want to know more about an item, you can find all the relevant information on the product page. Just scroll down and you can see the product description, which includes all the details.
All products on our website that you can add to your shopping cart are in stock. However, it can happen that an item is ordered at the same time as another customer, which means that it may not be available for the person who orders later. We apologize...
71workx is exclusively an online webshop with a wide range of A-brands. We do not have physical stores, but this does mean that you can order your favorite items online 24/7.
We understand that you are experiencing problems with our website, and we are sorry for that. To help you as quickly as possible, we ask you to go through the following steps. These actions often solve the problem: Log in again. Preferably use Google...
Your personal data is completely safe with us. We do not share, rent or sell it without your permission. Read more about our privacy policy and our ...
Yes, you can order internationally. Select your country when creating your account or during the ordering process. The average delivery time is 8 to 12 working days. Orders above €329.75 excl. VAT (€399 incl. VAT) are shipped free of charge. Belgium ...
On every product page you will find a ‘size chart’ button. If you need help, please contact our customer service to determine the right size. However, the final fitting remains the best way to verify the size.
Sometimes we don't have a size chart available for a specific brand. This can happen because not every brand offers a correct size chart, or because the available charts can be confusing. If you can't find a size chart, please contact our customer service...
Looking for workwear that reflects the look and feel of your company? We are happy to help! We can create a custom mood board for you. Send an email to our customer service with the following information: Desired colours (for example black, black ...

Payment

Thank you for your order at 71workx! There are several reasons why you did not receive a confirmation email: The email may have ended up in your spam. There may be an error in your email address. You can check this in your order overview in your ...
You will always receive your invoice by e-mail as an attachment to your order confirmation. You can also download it via your order overview in your ...
At 71workx you can pay safely and reliably, supported by Webwinkelkeur. The available payment methods are: iDeal: iDeal is the favorite ...
At this time, 71workx does not offer gift cards and we do not accept gift cards from other companies. However, you can explore our wide range for many gift options.
At 71workx we use dynamic pricing, which means that the prices of items can vary based on the wishes of our brands. Therefore, an item may have a different price at a given time than before. Despite the price change, we hope that you can still benefit...
Yes, you can pay afterwards via Klarna. You can read how it works here.
Do you receive an error message when you choose to pay afterwards? Then contact Klarna +31 20 808 28 52, you can find more information about paying with Klarna and related issues ...

Shipping & Delivery

At 71workx we offer the best prices for each item and provide clear insight into the real costs of your order, including shipping and returns. Transparency is essential to us; that is why we charge the real costs for delivery and returns. We want to ...
In the Netherlands, shipping costs at 71workx are €7.16 incl. VAT and €5.92 excl. VAT. For other countries, you can select your country during checkout and the shipping costs will automatically be displayed in the summary. Visit the DPD ...
We aim to deliver your order within 2 to 8 working days (in the Netherlands / Belgium) and 2 to 12 working days to other countries within Europe, with the exception of public holidays. Delivery is via DPD. After completing your order, you will receive...
Orders placed on working days between 08:30 and 16:30 are processed immediately. Orders outside these times are processed the next working day, and weekend orders are processed on Monday. For faster delivery, we recommend ordering before 12:00 on Monday...
For the current status of your order, check the Track & Trace code of your order.
At 71workx we ship with DPD as standard, the only option on our payment page. DPD offers insurance up to €520,- excl. VAT, which contributes to a safe delivery. If you prefer to use another shipping method such as PostNL, DHL, GLS or UPS, please contact...
You can have your order delivered to a Pick-up Point. Contact us immediately after you have placed the order.
If you are not at home to receive your order and delivery to your neighbours is not possible, or you have missed your parcel, please see the following instructions per delivery option: DPD: After the first delivery attempt, your parcel...
First check the track & trace code to see when your order will be delivered. Please note that it can take up to 48 hours for the code to work after receipt. If the code still does not work on the expected delivery date, please contact us.
We apologize for receiving the wrong item. Please contact our customer service with your order number, the article number or name of the item ordered, and the details of the incorrect item. We will resolve this for you.

Returns

Not satisfied? Returning is easy!
Return within 14 days of receipt
After processing, the new item will be delivered within 2-8 working days
Exchange? No shipping costs for the new item! Step-by-step plan: Register your return...
You can return your order free of charge within 14 days of receipt, provided it is in the same condition as when received. Go to your account or register your return directly via our returns page. Click on the '...
Make sure your return is ready for shipping. Always pack the product in extra protective packaging and do not stick the return label directly on the product packaging. You can send your return via DPD: 71WorkX
Rondweg 4
8091 XB Wezep
Netherlands...
At 71workx you have 14 days to return a product. You can view and try on the item at home, just like in a store. Make sure you return it neatly, in the same condition as you received it. Here are the conditions for returns: You have...
14-day return period
You can return your items within 14 days of purchase, no questions asked. Simply follow our return process and you will automatically exercise your right of withdrawal. Return costs
Visit ...
In the Netherlands, shipping costs at 71workx are €7.16 incl. VAT and €5.92 excl. VAT. For other countries, you can select your country during checkout and the shipping costs will automatically be displayed in the summary. Visit the ...
At 71workx we offer the best prices for each item and provide clear insight into the real costs of your order, including shipping and returns. Transparency is essential to us; that is why we charge the real costs for delivery and returns. We want to ...
When you submit your return, you will receive a Track & Trace from DPD. Keep this tracking number safe, so that both you and our customer service can track the status of your return. Once your return has arrived at our warehouse, it will be processed...
Have you registered a return, but still want to keep the products? Then you don't have to do anything. As long as we have not received the return, nothing will be returned or credited. Do you want to change something about your return? Then contact us...
If you placed an order via Bol.com, follow the return process on the Bol.com website.

Exchanges

Do you want to exchange? That's possible! Register your return via our online return portal and indicate that it concerns an exchange...
Not satisfied? Returning is easy!
Return within 14 days of receipt
After processing, the new item will be delivered within 2-8 working days
Exchange? No shipping costs for the new item! Step-by-step plan: Register your return...

Refund

We will process your refund once we have received your return. Below are the expected timelines: After receiving your return, it can take up to 5 business days for us to process the refund. Once the refund is completed, you will receive a confirmation...
Does the order amount after settlement fall below €75 excl. VAT, €90.75 incl. VAT (Netherland and Belgium) or €329.75 excl. VAT, €399 incl. VAT (rest of Europe and worldwide) as a result of which the total amount no longer meets the free shipping? Then...
Unfortunately, it can happen that an item is no longer available, for example if another customer orders it at the same time. You will receive an email from us about this. The refund for the item will be in your account within 1 to 3 working days. Also...

Warranty & Repair

Despite our care, it can happen that a product is damaged or dirty, for example during delivery. Is this the case for you? Then fill in our warranty form via ...
To ensure a quick resolution, please use our Warranty Contact Form. This is what you will need to provide: Order number:...
The legal warranty applies to all items you purchase from us. Legal warranty means that a product is or must do what the consumer can reasonably expect from it. If you wish to claim a legal warranty with regard to a product purchased by you via our platform...
71WorkX supplies high-quality products. If you wish to make a claim under the legal or factory guarantee, we will work together to find a solution. The legal guarantee means that the product must be sound. You must be able to use the product in a normal...
Wear and tear plays an important role in the warranty of a product. If it is normal for certain parts of a product to wear and tear, this is not covered by the warranty, unless the wear and tear occurs quickly. In the following situations, no warranty...
We are sorry to hear that your package arrived damaged! We do our best to deliver everything perfectly, but unfortunately sometimes things go wrong along the way. Are the items themselves in good condition? That is great to hear! We would appreciate ...
All products at 71workx are delivered directly by the original brands. We work closely with these brands, which guarantees the authenticity of our products. Do you want to be sure? Check out ...