Exchange & Returns

Reflection Period

When buying remotely, you as a customer of 71WorkX.com have the right to a viewing period of 14 days, after receiving the order. This means that you can return a product without giving a reason. However, the product must be returned in its original packaging if reasonably possible. If you have returned a product and it appears that you are entitled to a refund of the full purchase amount and the shipping costs for the outward shipment, you will receive the amount as soon as possible and no later than 14 days after withdrawal on the account number known to us.

We advise you to always open the shipping box and the original packaging carefully, so that you can use it again to return the order.

Right of withdrawal

The right of withdrawal applies only to consumers and not to companies.

You must return or hand over the goods to us without delay, but in any case no later than 14 days after the day on which you notified the decision to withdraw from the contract. You are on time if you return the goods before the 14-day period has expired.

For returns you can use the withdrawal form and email it to [email protected] This ensures fast processing! However, you may also return in another way. As long as it is clear that you want to return. For a quick return processing, we ask you to include at least the following: your name, address and order number. The address you can return to is:

Rondweg 4, 8091 XB Wezep, The Netherlands

As soon as possible, no later than 14 days after you have indicated that you wish to opt out of the purchase, we will refund the full amount including delivery costs (if you return all items) using the same means of payment as you paid back. (Unless you haven't returned the item yet.) 

The direct costs of returning the goods are for your account. The costs for sending a possibly desired exchange item by 71workX are, within the Netherlands, the 1st time (1st exchange delivery) on behalf of 71WorkX.

14-day viewing period

For orders you make over the Internet, the Buy on Distance Act applies. During the viewing period, you should carefully handle the items and the packaging. You may view the products, but do not put them into use. You should only unpack the product to that extent to the extent necessary to be able to assess whether you want to keep the product. If the product is used further than necessary to assess the nature, characteristics and operation of the product, we can pass on the depreciation to you.

If your return is not reported to us within 14 days of receipt of the order, the agreement becomes binding.

Return

At 71WorkX we do everything we can to provide you with a perfect product. If the products do not meet your expectations, do not hesitate to inform us by e-mail [email protected] Your email will be answered within 4 hours during business hours. We will try to resolve any problems or complaints in consultation with you and in the best possible way.

It may happen that one of the products, despite our concern for the products, is damaged by, for example, the delivery. If a product is damaged, we would like to ask you to fill out a return form and add a photo of the damaged product to the form. We recommend checking the accuracy and condition of the products delivered upon receipt of your collection. Even if you have not received the right product, we ask you to fill out a return form. You can request a return form by sending an email to: [email protected]

If you have returned your order in its entirety and it appears that you are entitled to a refund of the full purchase amount and the shipping costs for the outward shipment, you will receive the amount as soon as possible and no later than 14 days after revocation on the account number known to us.

If you have returned part of your order and it appears that you are entitled to a refund of part of the purchase amount, you will receive the amount as soon as possible and no later than 14 days after revocation on the account number known to us.

If you have returned part of your order and it appears that the threshold amount for free shipping is not met, you will be entitled to a refund of part of the purchase amount minus the shipping costs as it would be charged if the threshold amount had not been reached. You will receive the amount as soon as possible and no later than 14 days after revocation of the account number known to us.

If your return is not reported to us within 14 days of receipt of the order, the agreement becomes binding.

The direct costs of returning the goods are for your account. The costs for sending a possibly desired exchange item by 71workX are, within the Netherlands, the 1st time (1st exchange delivery) on behalf of 71WorkX.