Ordering Process
Here you will find answers to all your questions about placing, changing and cancelling an order.
Placing an order at 71workx is very easy! Follow these steps:
- Go to the desired product and choose the color and size you want.
- Click on the large green button 'In my cart'.
- You can now continue shopping or go directly to your shopping cart to view all your items.
- Are you done shopping? Click on the large green button 'I am going to order'.
- Fill in your details and follow the instructions. Do you have a 71workx account? Log in for automatic entry of your details and then click on 'I am going to pay'.
- Choose your favorite payment method to complete your order.
After a successful order you will receive a confirmation by e-mail (also check your spam mailbox). Do you have any questions or are you experiencing problems? Feel free to contact our customer service!
Thank you for your order at 71workx! There are several reasons why you did not receive a confirmation email:
- The email may have ended up in your spam.
- There may be an error in your email address. You can check this in your order overview in your account.
- There was a technical problem on our side.
- Your payment failed.
Check if the order was placed by looking at your bank statement. The order number is in the transaction description. If no amount has been debited, the payment failed and you can place the order again.
If you still have not received your order or would like an overview, please contact our customer service.
Yes, you can! Please contact our customer service as soon as possible by email or telephone. If there are any errors in your billing or shipping address, we can change this. If cancellation or changes are no longer possible, you can return the order within 14 days.
Can't find an answer to your question? For other product, service and advice questions, you can quickly contact our customer service. They will be happy to help you.
If you want to know more about an item, you can find all the relevant information on the product page. Just scroll down and you can see the product description, which includes all the details.
All products on our website that you can add to your shopping cart are in stock. However, it can happen that an item is ordered at the same time as another customer, which means that it may not be available for the person who orders later. We apologize for this.
System errors can also cause a product to be shown as in stock when it is not. We do our best to prevent this and will contact you to find a solution if this happens.
No specific stock levels are displayed on the website. If you need this information, please contact our customer service.
71workx is exclusively an online webshop with a wide range of A-brands. We do not have physical stores, but this does mean that you can order your favorite items online 24/7.
We understand that you are experiencing problems with our website, and we are sorry for that. To help you as quickly as possible, we ask you to go through the following steps. These actions often solve the problem:
- Log in again.
- Preferably use Google Chrome, as our website works best in this browser.
- If the problem persists, try clearing your browser's cookies and cache. For more information, click here . Then restart your browser.
If the problem still persists, please contact us and provide the following information:
- A detailed description of the problem
- Screenshots of any error messages
- The browser you are using (Explorer, Firefox, Chrome, Safari, etc.)
- The steps you have already taken to solve the problem
Your personal data is completely safe with us. We do not share, rent or sell it without your permission. Read more about our privacy policy and our general terms and conditions on our website.
Yes, you can order internationally. Select your country when creating your account or during the ordering process. The average delivery time is 8 to 12 working days. Orders above €329.75 excl. VAT (€399 incl. VAT) are shipped free of charge. Belgium has the same conditions as the Netherlands. Is your country not listed? Contact us for a free shipping estimate.
On every product page you will find a ‘size chart’ button. If you need help, please contact our customer service to determine the right size. However, the final fitting remains the best way to verify the size.
Sometimes we don't have a size chart available for a specific brand. This can happen because not every brand offers a correct size chart, or because the available charts can be confusing. If you can't find a size chart, please contact our customer service. We will be happy to help you determine the best size. It is always important to try on the clothing, so we can't give any guarantees, but we will do our best to support you.
Looking for workwear that reflects the look and feel of your company? We are happy to help! We can create a custom mood board for you. Send an email to our customer service with the following information:
- Desired colours (for example black, black with subtle orange accents, dark blue with black shoes, etc.). Do you have an existing corporate identity? Let us know.
- ** Any desired items (item numbers or names)
- ** Number of items of clothing (stock must be available)
- ** Specific wishes and needs.
- ** Any (safety) requirements or certifications for the workwear.
** Not mandatory
Based on your input, we will create a mood board that matches the look and feel of your company. Costs will be charged for creating a mood board. Contact our customer service for more information.